Privacy Policy

Welcome to Chatting & Flirting — Hiyo APP! We value your personal information and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use Chatting & Flirting — Hiyo. By using this app, you acknowledge and agree to the terms of this policy. If you do not agree, please stop using the app immediately.

If you encounter any issues, you can contact us via:

How We Collect Information

I. Information Collected During Registration

When you create an account, you may provide basic details such as a nickname, gender, date of birth, and profile picture. After registration, you may also choose to complete your profile by adding interests, occupation, and other personal details. If certain information is not provided, some personalized features (such as intelligent match recommendations) may be limited.

II. Information Collected During Use

• Location Data: If you enable location services on your device and grant permission, we may collect your geographic location to offer location-based features and friend recommendations.
• Device Information: We may collect details about your device, such as device type, operating system version, and unique device identifiers to ensure compatibility, security, and performance optimization.
• Usage Logs: We may collect records of your in-app activity, such as viewed pages, interactions, and chat history, to improve functionality and troubleshoot issues.
• Multimedia Content: If you upload photos or videos, we will collect and display this content to enhance your profile and interactions.

How We Use Your Information

• Personalized Services: Your information helps us create your user profile, recommend potential matches, and continuously enhance our product features and operational strategies.
• Operations and Communication: We may use your contact details to send you notifications, important announcements, or personalized messages.
• Account and Data Security: We use your information to detect and address potential threats such as fraud or misconduct, ensuring a safe and secure platform for all users.

Information Sharing and Disclosure

Third-Party Service Providers: We may share certain information with carefully selected third-party partners who support us in technical services, data analysis, content moderation, marketing, and other functions. These partners are required to comply with strict confidentiality and data protection obligations, and may only use your data within the scope necessary to support our services.

Legal Obligations and Rights Protection: We may disclose your personal information where required or permitted by law, such as to comply with legal obligations, respond to investigations, or protect the rights, safety, and interests of our users, the public, or our platform in emergencies.

Data Security Measures

We implement a variety of security technologies and measures, including data encryption, access control, and regular backups, to safeguard your personal data against unauthorized access, disclosure, or misuse. We also provide regular security training for our employees to strengthen data protection awareness.

Data Storage and Processing

Your personal data will be stored for the duration necessary to fulfill legal and business requirements. After account cancellation, we will delete or anonymize your personal data within a reasonable period unless otherwise required by law.

Your Rights

You have the right to access, correct, delete, or withdraw consent regarding your personal data. If you wish to cancel your account and remove all user data, you may do so through the app settings or by contacting us:

Email: service@hiyo-chat.com

Account Cancellation:
Tap here to cancel your account

Children's Privacy

This app is intended for users aged 18 and above. If we discover that we have unintentionally collected personal data from a minor, we will delete such data in accordance with legal requirements.

Child Safety Standards:
Read Safety Policy

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. For significant changes, we will notify you through the app. Continued use of the app after changes have been made will be considered acceptance of the updated policy.

Contact Us

If you have any questions, suggestions, or complaints regarding this Privacy Policy, please contact us via:

Email: service@hiyo-chat.com

We will respond and address your concerns as soon as possible.